Recording Resource Unavailable
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Alarm Field |
Description |
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Description |
This alarm is sent when Bot fails to record a call due to Graph API error. |
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SNMP Alarm |
RecordingResourceUnavailable |
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SNMP OID |
.1.3.6.1.4.1.5003.9.40.3.2.0.100 |
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Alarm Source |
<Unique Service Id>/Bot Where unique service Id is the Tenant Id for the service. View the service to match the Id.
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Alarm Title |
Recording Resource Unavailable |
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Alarm Type |
Other |
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Probable Cause |
Other |
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Additional Info |
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Alarm Severity |
Condition |
<text> |
Corrective Action |
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Critical |
Bot receives Graph Api error when trying to join call and access media stream. |
<Graph API error that was returned> |
Grant consent for the Teams Bot to record calls (in the Interaction Insights Web interface go to either the Quick Start wizard or the Connect to your M365 Platform page). Try to record a call. |
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Cleared |
Bot is able to join call and record media for this tenant. |
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